You can request an accounting through the merchant application. first, go to the menu
and
then click on accounts, you can request an accounting with the representative or come to
the
company to receive your financial account.
Is there delivery outside iraq?
At the present time, there is no pickup or delivery outside Iraq.
Why do i get an error when typing the phone number?
When writing your phone number or the customer's phone number, please do not write a
zero at
the beginning of the number.
How can i send a free request to a customer?
The method of preparing the free order is the same as the method of preparing the
regular
order through the application, when you reach the box price, if any You have sufficient
credit in the application. You can write the delivery price in the price field: 000 If
you
do not have any credit within the application, write in the price box: 5000 in the
comments
field, write: “Convert the price to zero“.
How long do i have to wait to receive my financial account?
The account is immediate. when the representative delivers the request to the customer,
you
can request an account via application.
Does the merchant program work on huawei devices?
The merchant program works on iPhone and android devices. You can download the program
via
the play store or the app store store, the program huawei devices are not supported at
the
present time because there is no play store on huawei devices.
Is the return free?
Al-Waseet company is keen to provide all services that contribute significantly to the
development of... Your commercial projects in fact, today, through the electronic broker
application, broker traders can receive reviews entered into stores The company delivers
it
daily without waiting for a long time, and delivers it to your locations wherever you
are
for free.
How can I request a review?
First, you must ensure that the order is in the “Return Store” box through the
“Statistics”
menu. located in homepage in the second step, it is possible to specify the desired
order or
all orders retrieved in the company’s warehouses from during selection select “All” and
click on the “Return Selected Orders” option, so that you will receive a return within
24
hours of your order.
How can I modify the customer number?
When you receive a notification “Customer number is wrong” or “Customer does not
respond”
You can click on the “Process the order” option. a box will appear containing the
customer’s
number, through which you can modify the order phone number The customer and then click
on
send.
How can I add an employee to the application?
You can add employees by going to the menu, then click on employee management, then
click
add and it will appear You have a new page fill in the employee information, such as
username, password, etc., after completing the customer information click on
construction.
How can I edit employee information?
First, go to the menu and then click on the first section, which is the employee
management
section it will appear to you Your current employees' information: You can modify the
employee's information by clicking on the employee's account, which will appear user
name
and password, click edit to modify your employee information.
How can I change my account password?
You can change your account password by going to the menu and then clicking on the
personal
page. it will appear for you page information like the username and password, click
reset
password.
What is the minimum order per week?
The minimum number of orders per week is four orders.
Are there explanations or educational videos for the merchant program?
Dear customers, you can watch the educational series on the merchant application on
Yes, you can specify employee account permissions within the merchant application first,
go
to the menu, then click on the first section, which is the employee management section.
information will appear to you employees you can modify the employee information by
clicking
on the employee account. the user name will appear and password click click edit to
modify
your employee information.
